At BuyaCSGO, we are committed to providing our customers with the best possible gaming experience and satisfaction. If you encounter any issues with your purchase, we offer the following Returns and Refunds Policy:
1. Replacement or Refund Within 72 Hours:
- You may request a replacement or refund within 72 hours from the date of your purchase if you encounter any issues with your account or product.
2. Conditions for Eligibility:
- To be eligible for a replacement or refund, the product must have been purchased through our website.
- The request must be made within 72 hours from the date of purchase.
- The product should not have been played, opened, or used, as we cannot replace or refund accounts or items that have been used.
3. Unauthorized Transactions:
- Buyers must acknowledge that all transactions are considered authorized. Claims of unauthorized transactions after using the game will not be accepted.
4. Beyond 72 Hours:
- After 72 hours from the date of purchase, we regret that we won’t be able to assist with replacements or refunds. However, we are still available to provide guidance on resolving game-related issues, whenever possible, without replacement or refund.
5. Contacting Us:
- To request a replacement or refund or to report any issues, please contact our customer support team via Live Chat or Email: [email protected].
6. Exceptional Cases:
- In rare cases where an issue arises due to circumstances beyond your control, we may consider exceptions to this policy. Please contact us for further assistance and evaluation.
Please note that our Returns and Refunds Policy aims to ensure fairness and transparency in dealing with issues that may arise with your purchases from BuyaCSGO. We strive to provide the best support and assistance to our valued customers.
This policy is subject to change without prior notice. It is recommended to review our refund policy regularly to stay updated on any modifications.
Last updated: [03 November 2023]
For customer service inquiries or any issues, You may contact us by email at [email protected]